Extra effort in communication made it so much easier for us as home buyers out of state
Robert and I appreciated all the work that the team members did in facilitating our loan process for the purchase of our house at 10710 East Nacoma Drive, Sun Lakes, Arizona. From the beginning, our phone calls were promptly returned. Jeremy House and his team were excellent in their communication regarding the application process and how each step worked in obtaining our house loan. This was done with emails and attachments which were easy to understand. Everyone was very personable, friendly and willing to explain things further if needed. We also received copies of emails sent to other individuals (title company, realtors) who were part of the process for our home purchase. All of this extra effort in communication made it so much easier for us as home buyers out of state.
In summary, we felt that the services we received from the House Team were excellent. Their patience and cooperation as we completed our documentation to submit for loan approval was greatly appreciated. When we called Jeremy after normal working hours, he was extremely helpful. We felt the House Team was very proactive in the sense that the updates given us were numerous and timely to the extent that we had few questions since everything was so clearly laid out for us.
Thank you for the professional services and courtesy extended to us as home buyers.